01. Principle

This privacy statement applies only to the online store. Where hyperlinks lead you to third party pages, please take care to inform yourself about their respective handling of your data.

02. Personal Data

Some functions of our website are generally accessible without any submission of personal data, especially information about the services provided on the website. Personal information is defined as information that may include your identity, such as name, address, postal address, delivery address, telephone number, or e-mail address. We store your personal data only to the extent necessary for handling and processing your order or your inquiry through our feedback form. With the exception of the transport company and the payment service provider, we will not give your personal information to third parties. To purchase products in our online store, we require submission of payment data. This typically includes credit card or bank account information. For payment processing, we use the services of payment service providers. The entered payment data is passed on directly. After examination by the relevant payment service provider, the website operators only receive confirmation of the successful transaction, as well as a transaction number for any internal queries. Payment data is therefore never stored on our servers.

03. Journey Data

The data entered on our website - with the exception of payment data (as under 02) – is stored on our servers. This is necessary to process orders and to respond to possible questions on completed orders. In addition to personal data (as in 02) we also collect information about travel time frames and journey stations. We reserve the right to use this data - in an anonymous form and without inference of personal data - to improve our website and make it even more user-friendly. One possible use is the production of statistics to compare the popularity of the offered routes.

04. Anonymous Data

Your visit to our online store may also provide page access information (date, time, page viewed) which are stored on our server. This data is not defined as personal data, is anonymous and will only be used for statistical purposes.

05. Use of Cookies

On certain parts of our website we use cookies, without being able to inform the user at each instance. Most browsers are initially set to accept cookies automatically. However, you can disable cookies or set your browser to notify you when cookies are being sent. The stored data is deleted upon leaving our website. We use cookies which are stored on your hard drive and can only be read by our server when you connect to our website again. A cookie is a small packet of information transmitted between your browser and a website like ours. We use cookies to provide our tailor-made services and to simplify the customer experience of this website. In our online shop, we use so-called session-cookies, which e.g. can be used to save the contents of your shopping cart. These cookies are deleted upon leaving the shop or closing your browser.

06. Data Security

During the order process, your unencrypted personal information is transmitted across the internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. We point out, however, that data transmitted over the internet (e.g. communications by e-mail or page access in a web browser) is liable to security gaps. A complete protection of data against unauthorized access or modification by third parties is not possible.

07. Right to Information

According to the German Federal Data Protection Act, you have the right to be given information about your stored data, and the right to rectify, block or delete such data free of charge.

08. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. („Google“). Google uses so-called „cookies“, text files which are stored on your computer to help analyze how users use the site. The information about your use of the website (including your IP address) which is generated by the cookies will be transmitted to a Google server in the US and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity for the website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, we point out that in this case, you may not be able to use all features of this website. By using this website, you agree to Google's processing your data about in the manner and for the purposes described above. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. For more information, please visit:

09. Piwik

This website uses the open-source website analytics service called „Piwik“. Piwik uses so-called „cookies“, text files which are stored on your computer to help analyze how users use the site. The information generated by that cookie about your use of the website will be stored on our server. Your IP address will be anoynmised before being stored. This information will not be transferred to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, we point out that in this case, you may not be able to use all features of this website. If you are not consent with the storage and usage of your data, you can disable the storage and processing here. In that case we will provide an opt-out cookie that stops Piwik from collecting usage data. Deleting your cookies will result in deletion of this opt-out cookie. On subsequent visits of our website the opt-out cookie has to be activated again.


This website uses the chat functionality of Inc („“). This functionality requires so-called „cookies“, text files which are stored on your computer to help analyze how users use the site. is an external company that provides the chat functionality including management of the conversations. By using the chat, you automatically use the services provided by All data entered into the chat window will be transmitted to and stored by possibly on servers located in the US. Unless you enter personal data during the chat (i.e. your real name or email address), we cannot conclude your real identity. Data stored by include: chat transcript, supplied name / email address and your IP address during your visit on our website. This data will not be transmitted to third parties and only serve as means of protection and internal statistics. By using the chat you agree with the storage and usage of your data. Please find more information from here: (english only).

11. Contact Person

If you have any questions about the collection, processing and use of your personal data, or wish to contact, correct, block or delete data or rescind an agreement you gave, please contact: